Terms and Conditions

These Terms and Conditions govern the use of Arthur’s Pizza Randwick (“the website”) and the purchase of any goods from it. Should you have any questions, please contact us prior to ordering from this website. The term “Arthur’s Pizza Randwick” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

Acknowledgment and Acceptance of Terms & Conditions

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions”). Please read them carefully. Arthur’s Pizza Randwick reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. Your usage of this site and placement of an order indicate, you acknowledge that you have read and understood these Terms and Conditions.

Limitation of Liability

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on Arthur’s Pizza Randwick for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Copyright

Content in the Arthur’s Pizza Randwick website is property of Arthur’s Pizza Randwick. Material on this website may also comprise of copyright material, trademarks and registered trademarks which are the property of Arthur’s Pizza Randwick and third parties. This property may only be used for the purposes of browsing the Arthur’s Pizza Randwick website and acquiring goods and services of Arthur’s Pizza Randwick.

Information Provided by You

If you purchase goods and services from Arthur’s Pizza Randwick we may require you to provide your details (“customer information”). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Arthur’s Pizza Randwick with current, complete and accurate customer information when asked to do so by the website or an employee of Arthur’s Pizza Randwick.

Product Information

Prices of goods and services and delivery and other charges displayed on the Arthur’s Pizza Randwick website are current at the time of display.

We cannot always guarantee we have a particular item in stock, if the situation arises where you have made an order which we cannot fulfill we will contact you to provide a substitute or a refund.

We take every reasonable care to ensure accuracy of all products listed. However, we do not accept liability for any errors in pricing and description. If an error in pricing has occured we may contact you to correct the sale or offer a refund. Pricing and stock availability is subject to change anytime without notice.

Though all care is taken during preparation, due to our environment we cannot always guarantee 100% gluten or nut free products.

Olives used in menu may contain pits.

Our pesto sauce contains nuts.

Please inform staff for any dietary requirements or allergies.

Placing and Accepting Orders

Without limiting the operation of any other Terms and Conditions herein, Arthur’s Pizza Randwick is not responsible for any loss or damage caused by late delivery or cancellation or errors of an order or a product.

Placement of an order by you constitutes an offer to enter into an agreement with us (“your offer”). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Cancellation by Us

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

Cancellation by You

If you need to cancel an order, please contact us. Our agreement with you only comes into existence once we have confirmed your order. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Refunds.

Delivery

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

Please ensure you are at home at the time of delivery, if you are not at home or the delivery driver is unable to contact you once they have arrived, we are not obliged to re-send the order at a later time at our expense.

Delivery of items can take anywhere from 30 minutes to 2 hours to be delivered depending on location and how busy the restaurant is. These are just estimates, unfortunately we are unable to guarantee delivery times but will endeavour to have your order delivered as soon as possible.

Refunds

Refunds are offered at our complete discretion. Due to the nature of this service we cannot offer refunds unless a refund is needed as a result of a fault caused by Arthur’s Pizza Randwick.

Please allow up to 7 days for refunds to be processed.